Erxes vs Twenty: All-in-One vs Focused CRM
·OSSAlt Team
erxestwentycrmcomparison
Erxes vs Twenty: All-in-One vs Focused CRM
Erxes is an all-in-one platform — CRM, marketing, support, sales in one. Twenty is a focused modern CRM. Different tools for different needs.
Quick Verdict
Choose Erxes if you want CRM + marketing automation + customer support in one platform. Choose Twenty for a clean, modern CRM focused on contacts, companies, and deals.
The Comparison
| Feature | Erxes | Twenty |
|---|---|---|
| CRM | ✅ | ✅ |
| Marketing automation | ✅ | ❌ |
| Customer support | ✅ (inbox, chat) | ❌ |
| Forms & surveys | ✅ | ❌ |
| Email campaigns | ✅ | ❌ |
| Deals pipeline | ✅ | ✅ |
| Contact management | ✅ | ✅ |
| Custom fields | ✅ | ✅ |
| UX quality | Functional | Modern (best) |
| API | GraphQL | GraphQL |
| Stack | TypeScript, React | TypeScript, React, NestJS |
| License | AGPL-3.0 | AGPL-3.0 |
| Stars | 3K+ | 24K+ |
| Complexity | High (many modules) | Low (focused) |
When to Choose Erxes
- You want CRM + marketing + support in one tool
- Email campaigns and marketing automation are needed
- Customer chat and inbox management required
- You need a HubSpot-like all-in-one platform
When to Choose Twenty
- You want a clean, focused CRM
- Modern UX is a priority
- You don't need marketing or support features
- Simpler deployment and maintenance preferred
- Larger community and faster development
The Bottom Line
Erxes tries to be HubSpot. Twenty tries to be a better CRM. If you need the full suite, Erxes consolidates multiple tools. If you just need CRM, Twenty's focused approach and modern UX win.
Compare CRM tools on OSSAlt — features, module breadth, and community health side by side.