ZammadvsZendesk

Open source vs SaaS — side-by-side comparison

ZammadOpen Source

Open source helpdesk and ticketing system with beautiful UI and powerful features

Customer service and engagement platform with ticketing system

Overview

ZammadZendesk

TypeOpen SourceSaaS

CategoryCRMCRM

PricingFree (self-hosted)$19/mo

Self-Hostable

LicenseAGPL-3.0Proprietary

ZammadZendesk

Stars4.6k--

Forks750--

Contributors0--

Open Issues0--

Last Commit----

Latest Release----

Data ownership — Self-host your data and maintain full control over your information

No vendor lock-in — Avoid recurring subscription costs and switch freely

Customizable — Modify the source code to fit your exact needs