Is Chatwoot free to use?

Yes, Chatwoot is open source under the MIT license. You can use, modify, and distribute it freely within the terms of the license.

Can I self-host Chatwoot?

Yes, Chatwoot can be self-hosted on your own infrastructure, giving you full control over your data and deployment.

What does Chatwoot replace?

Chatwoot is an open source alternative to Intercom and Zendesk. It provides similar functionality while being free and community-driven.

How popular is Chatwoot?

Chatwoot has 28.2k stars on GitHub, indicating a strong and active community of users and contributors.

Chatwoot

Featured

Open source customer engagement platform — alternative to Intercom for live chat and support

MITSelf-hostableRubyVueJavaScriptCRM

customer-supportlive-chathelpdeskcrm

Website GitHub Docs

Last updated: 2 weeks ago

28.2k

Stars

6.8k

Forks

309

Contributors

Apr 2026

Last Commit

Project Health

87/ 100

Excellent

Deploy Chatwoot

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Replaces These Proprietary Tools

Chatwoot can be used as an alternative to these commercial products.

Intercom

Customer messaging platform for sales, marketing, and support

paid

Zendesk

Customer service and engagement platform with ticketing system

paid

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